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                                   Privacy Policy
Glowin (“We,” “Our,” or “Us”) is committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the Glowin mobile application (“App”).
You agree to the practices outlined in this Privacy Policy by accessing or using the App. If you do not agree, please refrain from using the App.
 
1. Information We Collect
We collect and process the following types of information:
 
a) Information You Provide
  • Account Information: When creating an account, we collect your name, email address, password, age, gender, and any additional information you voluntarily provide.
  • Health and Fitness Data: Measurements (weight, height), goals, activity level, and other user-inputted fitness or nutrition data.
  • Communication Data: Information you share when you contact support, submit feedback, or interact with us.
 
 
b) Automatically Collected Information
When you use the App, we may collect:
  • Device Information: Your device model, operating system, and unique device identifiers (e.g., IP address).
  • Usage Data: How you interact with the App, such as features accessed, workout plans viewed, or recipes searched.
 
2. How We Use Your Information
We use the information we collect for the following purposes:
  • To Provide and Maintain the App: Deliver core functionality, such as generating workout plans, recipes, and goals.
  • To Personalize Your Experience: Tailor fitness recommendations, goals, and recipes based on your input and preferences.
  • To Improve the App: Analyze usage trends, fix bugs, and enhance performance.
  • To Communicate with You: Send updates, respond to inquiries, and provide support.
  • For Legal and Security Purposes: Detect fraudulent activities, protect the App, and comply with legal obligations.
 
3. Sharing Your Information
We do not sell your personal information. We may share your information only in the following circumstances:
  • With Service Providers: Trusted third parties that assist us with hosting, analytics, or support services. These providers are bound by strict confidentiality agreements.
  • To Comply with Laws: If required by law or in response to valid legal requests (e.g., subpoenas).
  • To Protect Rights: If necessary to enforce our Terms of Service, protect user safety, or prevent fraud.
 
4. Data Retention
 
We retain your information for as long as necessary to provide you with the App's services and to comply with legal obligations. You may request data deletion at any time (see Your Rights below).
 
5. Data Security
We implement industry-standard technical, physical, and administrative measures to protect your data. However, no method of transmission over the Internet is 100% secure. You are responsible for keeping your account credentials confidential.
 
6. Your Rights
 
Depending on your location, you may have the following rights regarding your personal information:
  • Access and Correction: You can request access to your data or correct inaccurate information(please email us to do so).
  • Deletion: You may request deletion of your personal data(please email us to do so).
  • Opt-Out of Marketing: You can opt out of receiving marketing communications.
To exercise these rights, please contact us at glowinhelp@gmail.com. We will respond to your request in compliance with applicable laws.
 
7. Third-Party Links and Services
 
The App may contain links to third-party websites or services (e.g., exercise GIFs, external recipe content). We are not responsible for their privacy practices. We encourage you to read the privacy policies of these third parties.
 
8. Children’s Privacy
 
The App is not intended for individuals under the age of 13 (or the minimum age in your jurisdiction). We do not knowingly collect personal information from children. If we become aware of such data, we will delete it immediately.
 
9. International Data Transfers
 
If you access the App outside of Singapore, your data may be transferred and processed in jurisdictions with different data protection laws. By using the App, you consent to this transfer.
 
10. Changes to This Privacy Policy
 
We may update this Privacy Policy from time to time. Any changes will be communicated via an in-app notification or an update to this page. Please review the Privacy Policy periodically.
 
11. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy, please contact us:
 
Email: glowinhelp@gmail.com Website: glowinapp.com
 
Summary
By using Glowin, you consent to collecting and using your data as outlined in this Privacy Policy. We are committed to protecting your privacy while providing you with the tools to achieve your health and fitness goals.